HomeInspectors.solutions

About Our Company

This is a map of the service area we cover in New York State for our home inspection business.

The Founder

Rick Bates founded Bates Consulting, Inc. in 1987 after leaving a promising career with a Fortune 500, high-tech, energy sector, global manufacturing firm.  Three separate divisions were developed within the new corporate structure – each dedicated to focused client services.

HomeInspectors.solutions the residential inspection division for buyers and sellers of homes,

RickBates.com for remodeling consulting, home improvement coaching, mold and air quality testing and assessments,  then finally

Bates Consulting for commercial property condition and environmental assessments were all designed for successful client outcomes.

Our Mission

Regardless of the services offered there has always been a guiding philosophy of excellence through continuous improvement which has led to the development of proprietary inspection processes, copyrighted reporting formats, custom computer systems and specialized training both internally and externally for industry professionals including competitor home inspectors and real estate sales professionals across North America.

You are invited to experience the difference from the very first phone call, email or text message.  See for yourself why Paul Peck is called “Servant to Solutions

What Makes Us Different

Servicing the Campbell, NY Region with comprehensive home inspection services

Gold Standard Home Inspection is a Premium Report Style

For additional information about Home Inspectors, call Paul Peck at 607-684-4167

New Ownership

HomeInspectors.solutions has been under new ownership since the fall of 2020. The previous owner, Rick Bates, has retired from the home inspection business but is still available for commercial and environmental inspections and consultations (batesconsulting.net, rickbates.com). The new owner, Paul Peck, has worked under direct supervision with Rick Bates for the last few years and has now taken over full ownership of HomeInspectors and is the lead home inspector. His office is located in Campbell, NY.

What Makes Us Different:

  • Multiple photos provided with each inspection report
  • Pictorial review of all items as report is compiled
  • Exclusive “Gold Standard Reporting” – See this Sample Report
  • Mortgage items of concerns identified
  • Major items clearly identified
  • Third party independent & guaranteed repair estimates available
  • Mold Assessment and Testing services available
  • Infrared Thermography and other IAQ services available

About Home Inspector Paul Peck

Paul Peck is the owner and licensed home inspector of Home Inspectors in Campbell, NY

Paul Peck NY State Licensed Home Inspector located in Elmira, NY.

Paul Peck
NYS Licensed Home Inspector
License #: 160000100130
NACHI Certified Home &
Property Inspector

Paul Peck

Home Inspector

Paul Peck joined HomeInspectors.solutions in 2019 and rapidly advanced to lead inspector after earning his NYS Home Inspector License.  He is  also a Certified Professional Home Inspector and Certified Property Inspector through Inter-NACHI, the leading professional organization globally for the home inspection industry.

In the fall of 2020 Rick Bates retired from the home inspection company and has appointed Paul Peck as the new owner of HomeInspectors.solutions.

Paul has a passion for excellence in everything he does and he puts his knowledge, experience and expertise into every inspection.

Technology

We often identify issues other home inspectors miss due to his advanced computer system

When it comes to technology, things change so frequently, so for the latest updates, not just on our computer system, but also on the instruments we use in the field, contact us and we will gladly tell you all about it.

How does technology benefit the customer?

If you were to combine and layout the 300+ photos taken at the inspection site, and you turn it into one giant image, you end up with a 5 ft x 5ft image, which tells you that Paul is indeed taking more than 300 pictures. Most inspectors take only a dozen or so photos and use their tablet or laptop to view them for issues. We know most people are visual and sometimes the photos explain issues better than words can. Of course you will also find explanations that go with the photos.

The Hardware

2 High resolution monitors are coupled with a computer gaming speed of graphic card that accelerates the editing of all those photos. Other home inspectors are amazed at how we can even take 300+ photos, let alone, manage all of those photos to corresponding data!

The Software

We bought Dragon dictation software at version 1.0.  Today we are regularly using the state-of-the-art version 15 to describe our inspection findings.  Each report is customized with 100+ photos, specific descriptions and actionable recommendations.  Most inspectors use templated reports with check boxes that are lacking the “attention to detail” and are challenging to understand.

Not many in the home inspection industry have invested so heavily in the computer hardware and software to generate complete, accurate and concise reports that are graphics rich and informative (almost fun) to read.  View our “Gold Standard” Report Sample