Can I pay with a check?
Yes you may. We only accept local checks with a valid form of ID and you must be present at the inspection site at the end of the 3-hour window.
When I book an inspection online, do I have to pay at the same time?
When you schedule an inspection here on our website, it is optional to pay with a credit card but your card won’t get charged until the morning of your inspection. We do it like this just in case there’s a cancellation during the time you booked and the day of your inspection.
Do I have to be present during the home inspection?
It is not necessary to be present during the home inspection. In fact, we prefer not so we can focus on our work. However, what most people do is meet with the inspector towards the end of the 3-hour inspection period so the inspector can go over the findings with you in person and will answer any of your questions. You will still get a written report sent to you by email, as well that contains photos of the problem areas.
If you can’t meet with the inspector that day, you will receive the results of the inspection within one day by email and you may call the inspector if there is something that you need to talk about.
Customer service is our top priority!
Do you offer radon inspections?
Yes, we do. Please click on the Pricing tab above to find out about the cost. It’s less expensive if you combine it with a home inspection than if you order it by itself.
Can I book and/or pay over the phone?
Yes, if you pay with a credit card and by calling 607-734-7900 during regular business hours. Have your credit card handy. We take Visa, Mastercard, American Express and Discover, but we can’t take PayPal over the phone. PayPal is available with online booking only.
What type of payment can I use?
Payment is allowed in any form. Credit card, check, cash are all accepted anytime throughout the order and inspection process but before written reports are issued.
I’m in the military. Can I get a discount?
All active duty military and first responders will receive a $50 discount on their order.
Are appliances included in a home inspection?
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